Tourism Authority Kiribati

Kaongora Newsletter

Abemama Ecotourism Communities Prepare for Tourism Restart

The Tourism Authority of Kiribati (TAK) carried out the Tourism Restart program to Abemama Ecotourism communities as part of the preparation for a safe, secure and sustainable border reopening on the island of Abemama.

The program consists of a week training to active ecotourism communities of Reina, Baretoa community, and Ainen Wiikin Abemama on areas of Revenue management and Tourism business fundamentals. The overall objective of this one-week training is to guide these communities to improve their business initiatives and service offering through understanding of how to maximise and manage their revenue, compliance to Mauri mark standards, human resource development initiatives, customer service, market analysis and marketing and promotions of their tourism products and services.

TAK also had the opportunity to train these communities on the Covid-19 tourism and hospitality protocols to ensure health safety measures are practiced when the border opens.

The training was supported by the Kiribati LDCF-1 Project, funded by the Global Environment Facility (GEF) and implemented under the Environment and Conservation Division (ECD) with the support of the United Nations Development Programme (UNDP).

COVID-19 Protocol Monitoring and Evaluation Assessment in Kiritimati

The Tourism  Authority of Kiribati conducted a Covid-19 Protocol Monitoring and Evaluation assessment to tourism accommodation providers on the island of Kiritimati.

TAK consulted with tourism operations that are still in operation such as the Sunset Horizon Fishing Lodge, Ikari House, Dive and Fishing Adventure Lodge and The Villages Hotel to carry out the monitoring and evaluation. This type of assessment observes how the various hotel workers put to practice the Tourism Hospitality Covid Protocol which they have been trained and certified on since the end of 2021. TAK also used the opportunity to collect data on the PPEs available as part of the assessment.

TAK encouraged accommodation providers in Kiritimati Island to be consistent in their application of these important tourism protocol in their respective operations so that it ensures safety of visitors and hosts when the Kiritimati border opens.

COVID-19 Protocol Compliance Assessment in North Tarawa

TAK’s Training and Development Unit carried out a Covid-19 Protocol compliance assessment to tourism accommodation providers in North Tarawa on 25-26th March, 2022.

The objective of the visit is to assess the tourism accommodation providers that participated in the Tourism and Hospitality COVID- 19 Protocol for the New Normal training that was conducted in June 2021 on South Tarawa. Accommodations visited included Nemat Resort, Tarabuka Hideaway, Ocean View Motel, Bikenarara Resort, Uaai Island Getaway, Tabuki Retreat and Tabontekeeke Eco Lodge.

The assessment was based on compliance of these tourism providers in terms of actual application of the Covid-19 protocols at their visitor accommodations, sharing of what they have learned to other work colleagues, consistency of practice.

TAK encouraged tourism accommodation providers on North Tarawa to maintain consistency of practice of this Tourism and Hospitality Protocol for a safe, secure, and sustainable tourism in Kiribati.

COVID-19 Safety Protocol Training in Kiritimati

The Tourism Authority of Kiribati (TAK) in Kiritimati Island continued its the Tourism & Hospitality Protocols for the New Normal training for accommodation providers, tour operators and fishing guides on the island throughout November 2021.

The training is based on COVD-19 safety protocols for the tourism and hospitality sector and is part of TAK’s tourism restart program as Kiribati prepares for border reopening in 2022.

To date, 85% of all tourism employees on the island have completed this training and the remaining 15% are scheduled to receive their training in December 2021.

Refresher training for these employees will be conducted once a definite border reopening date is set.

The program was developed through the Economic Recovery Grant program of the United States of America’s Embassy in Fiji’s.

 

Abemama hotels prepare for Tourism Restart

The Tourism Authority of Kiribati (TAKI) conducted a one-week training on Customer Service, Basic Housekeeping and Hospitality, Revenue Management and Kiribati Tourism and Hospitality Protocols for the New Normal / COVID-19 Safety Protocols at the women’s center in Abemama.

The Tourism Restart training program is designed to help prepare tourism business operators for border reopening in January 2022.

Participants of the workshop included employees from the three hotels, Abemama Island Guesthouse, Green Eco-lodge, St. Anthony Parish Hotel and representatives from Reina Community and Ainen Wiikin Abemama Ecotourism Communities.

The program included the distribution of Personal Protective Equipment (PPE) to all participating organisation, funded by the US Embassy’s Economic Recovery Grant.

Similar programs and training have been delivered in South Tarawa, North Tarawa, Abaiang, Butaritari, Marakei, Tab South, Tab North and Kiritimati. TAK will deliver the same training in the remaining islands of the Gilbert and Line Islands prior to border reopening.