Tourism Authority Kiribati

Kaongora Newsletter

Kiribati extends border closure

The Government of Kiribati confirms that following a thorough assessment of the COVID-19 pandemic, it has declared a further extension of its border closure. This new extension will remain in effect until 31 December 2021 unless a new advisory is issued to lift this extension when the situation improves, or other justifying requirements are met. As with previous border closure notices, special approvals can still be obtained for humanitarian flights to transport essential equipment, medical supplies and for the conduct of medevac operations.

Standard Operational Procedures developed to safeguard the public from the potential entry and transmission of COVID-19 will remain in force for all incoming vessels/travelers including a mandatory quarantine of 14 days at the Government-designated facility on South Tarawa. The repatriation of stranded I-Kiribati abroad would also be subjected to the strict assessment of the risks involved and the capability of our current COVID-19 safe measures to manage these underlying risks.

The provision of medical supplies and cargoes will also continue under the established COVID-19 safety procedures and protocols to ensure necessary support is provided to strengthen the national health system and to address people’s needs.

The Government acknowledges that the COVID-19 free status of the country has been possible from the dedicated service of all frontline workers and continues to appeal to the general public and Kiribati’s development partners for their continued cooperation, support and understanding to ensure the necessary arrangements are strictly followed so that risks are managed and the health safety of all is not compromised.

TAK welcomes Digital Marketing Support Officer

The Tourism Authority of Kiribati (TAK) is pleased to announce the appointment of Ms. Kylie Petersen as its volunteer digital marketing support officer through the Australian Volunteers Program, funded by the Australian Government.

Ms. Peterson is a senior marketing and communications professional within local government working on economic development, city branding and community engagement projects. She is currently employed as an Account Officer with the City of Gold Coast and previously held the positions of Senior City Marketing Officer and Business Gold Coast Marketing Officer for the same organisation.

As the digital marketing support officer, Ms. Petersen will work with the Marketing and Promotions Division of TAK to develop its digital marketing strategy which will be an integral part of the organisation’s tourism recovery and reset strategy.

The Australian Volunteers Program matches a broad range of skilled Australians with partner organisations in the Indo-Pacific region, to support them achieve their own development goals and has a branch located on South Tarawa, Kiribati.

Ms. Petersen commenced in her support role on 05 July 2021 and TAK is grateful to the Australian Volunteers Program for its support and looks forward to a rewarding partnership.

NZTRI conducts workshop on data analysis

The New Zealand Tourism Research Institute (NZTRI) conducted a virtual workshop on Statistical Package for the Social Science (SPSS) for the Tourism Authority of Kiribati (TAK) and Planning Division of the Ministry of Information, Communication, Transport and Tourism Development (MICTTD) on  21 July 2021.

This was a third of a series of capacity building workshops on online survey design, distribution, collection, and data analysis and is part of Phase 2 of the Pacific Tourism Data Initiative (PTDI) funded by New Zealand’s Ministry of Foreign Affairs (MFAT).

The goal of the PTDI is to increase evidence-based tourism decision making in the Pacific with a view to strengthening sustainable economic development.

The participants were taken through the basics of SPSS interface to understand how to use SPSS and perform tasks such as data cleaning and transforming variables.

The SPSS workshop was a follow on from workshops 1 in April 2021 (Designing Surveys) and 2 in May 2021 (Online survey software – Qualtrics).

TAK’s School Tourism Awareness Program  

The Tourism Authority of Kiribati (TAK) continued its school tourism awareness program in July, targeting year 9 students in all Junior Secondary School (JSS) and faith-based secondary schools on South Tarawa and Betio.

TAK had collaborated with the Ministry of Education (MoE) to include tourism in the year 9 syllabus from 2020. The annual school tourism awareness program therefore is designed to complement the Year 9 tourism syllabus and is an opportunity for TAK to update students in the current tourism trends and projections.

A key part of the tourism awareness program for Year 9 students is the discussion on career opportunities in tourism. To help students better understand, TAK distributed tourism career posters to all schools visited with copies available online via TAK’s corporate website.

Schools visited include Santa Maria, JSS TUC One, Moroni High School, William Goward Memorial College, JSS Animarao, Saint Louis High School, Betio JSS and Ngaon te Rabakau JSS.

TAK is grateful to MoE for its support and plans to extend the same awareness program to schools in the outer islands.

Tourism operators encouraged to use EFTPOS

The Tourism Authority of Kiribati (TAK), in collaboration with the ANZ Bank Kiribati conducted an Electronic Funds Transfer at Point of Sale (EFTPOS) training for North and South Tarawa accommodation operators on Thursday 29th July 2021, at Mary’s Motel Conference Room.

The training was conducted as part of the Kiribati Tourism and Hospitality Protocols for the New Normal, which encourages a non-contact and cashless payment system for all tourism operators.

The training also raised awareness on the benefits that EFTPOS payment options have for guests and how it can be used to improve yields and payment recovery for hotels and accommodation providers.

Participants of the training were made up mainly of operators that currently do not offer EFTPOS payment options and TAK plans to conduct the same training for tourism operators in the outer islands.

The training was conducted by ANZ Digital & Channel Management Manager, Mr. Mwea Timeon.

TAK Welcome Mr & Miss Kiribati 2021

The Tourism Authority of Kiribati (TAK) hosted the newly crowned Miss Kiribati, Teitirake Teanoa, and Mr. Kiribati, Uriam Amoone to a Kiribati Tourism Industry update and morning tea at its head office in Takoronga on Wednesday 28 July 2021.

The duo were winners of the 2021 Kiribati Pageant held on 10 July 2021, which coincided with Kiribati’s 42 National Independence Celebration.

As representatives of Kiribati, TAK took the opportunity to brief Ms. Teanoa and Mr. Amoone on the work of the Tourism Authority and also discussed opportunities for collaboration, in particular, sustainable tourism marketing and promotion.

Miss Kiribati is also passionate about environmental conservation and will work with TAK to advocate for proper waste disposal practices at all levels including communities. Mr. Kiribati on the other hand is an aspiring sign language interpreter and will work with TAK to advocate for tourism awareness to the deaf society in Kiribati and in tourism source markets.

The event was also attended by the organizing committee of the Kiribati pageant and major sponsor of the event, the Shipping Agency of Kiribati (SAOK).

Kiribati Tourism Covid-19 Safety Protocols Online Toolkit launched

The Tourism Authority of Kiribati (TAK) today launched the online toolkit for the Kiribati Tourism & Hospitality Protocols for the New Normal, the country’s COVID-19 safety protocols for tourism and hospitality operators.

Since the development of the Kiribati Tourism & Hospitality Protocols for the New Normal, TAK has delivered 2-days in person COVID-19 protocol training for South and North Tarawa tourism operators. Similar trainings are planned for operators in Kiritimati and other outlying islands in the Line and Phoenix group.

These trainings have helped tourism operators understand the important role they play in ensuring the safety of their guests and staffs once borders reopen. However, without a definite border reopening date, it is important that tourism operators continue to update themselves on COVID-19 safety protocol. It is for this reason that the online toolkit has been developed to allow for easy access to safety information by tourism operators and to guide them towards becoming COVID-19 safety compliant once Kiribati’s international borders reopen.

In addition to detailed safety procedures, the toolkit also includes printable COVID-19 safety protocol posters and flyers and employee training information. TAK is also developing a COVID-19 destination safety video which will be made available via the toolkit once completed.

The Kiribati Tourism Protocols for the New Normal was developed through consultation with the Ministry of Health & Medical Services (MHMS), World Health Organisation (WHO), relevant government ministries, Kiribati Chamber of Commerce, and Industry (KCCI), tourism operators, and local training institutions and was funded through the Economic Recovery Grant of the US Embassy in Suva, Fiji

 

Culture and Senior Citizens celebrated in Kiribati.

The Tourism Authority of Kiribati (TAK) joined te Beretitenti, His Excellency Taneti Maamau, government and diplomatic dignitaries and community elders at the National Cultural and Senior Citizen Day celebration on 09 July 2021 at the Sports Complex in Betio. The event was part of the 2021 Kiribati independence celebration and was organized by the Cultural and Museum Division of the Ministry of Internal Affairs (MIA). This year’s theme was ‘Sustainable Empowerment to Future Prosperity through our Indigenous Culture and Knowledge’.

The event included a costume show depicting the evolution of Kiribati clothing and attire over the past century. Categories included fisherman wear, a Babai bit farmer wear, casual wear, and dance costumes. This show presented a unique look into the important roles that our senior citizens played as custodians of the Kiribati culture and how they have passed their traditional knowledge and skills down to the present generation.

The event also involved local stakeholders, traditional artisans and related government ministries coming together to showcase their skills and the opportunity to trade their unique crafts and wares.

TAK’s 2019 International Visitor Survey (IVS) identified culture as one of the top 3 attractions for travel to Kiribati. In response to this, the organisation has begun numerous initiatives to help develop cultural and community-based tourism across selected island communities to help ensure that the Kiribati experience continues to be culturally enriching for the avid traveler.

TAK released Abemama Island Tourism Perception Survey Report

The Tourism Authority of Kiribati (TAK) has released its report on the Outer Island Perception Survey (OIPS)for Abemama Island.

The survey was conducted to gauge islander’s perception on tourism development in Abemama and identify growth opportunities that TAK and relevant stakeholders could consider for the island destination.

Data were collected through a series of interviews with  locals in March 2021. The respondents’ ages ranged from 20-70 years with a gender split of 60% female and 40% male.

The survey measured income from tourism products sold as well as tourism activities and attractions that islanders felt were available to visitors.

This report also aims to identify any gaps in the tourism sector on Abemama and for TAK, the local island council and communities to work together to bridge these gaps and present Abemama to the world as a truly unique tourism destination.

This is the 3rd report of its kind after North Tarawa and Banaba and similar surveys will be conducted for other outer Gilbert islands.

Kiribati COVID-19 Tourism Protocol Training Begins

The Tourism Authority of Kiribati (TAK) has begun its Kiribati Tourism & Hospitality Protocols for the New Normal training for hotel and tourism service operators across the islands.

Developed through consultation with the Ministry of Health & Medical Services (MHMS), World Health Organisation (WHO), relevant government ministries, Kiribati Chamber of Commerce, and Industry (KCCI), tourism operators, and local training institutions, the protocols provide Kiribati tourism and hospitality operators detailed COVID-19 operational safety guidelines.

Whilst there is no definitive schedule on when Kiribati’s international borders will re-open, the protocols are based on possible re-opening scenarios with safety procedures to protect visitors, tourism businesses and the public from COVID-19.

Conducted on the back of the Kiribati’s vaccination program, the Kiribati Tourism & Hospitality Protocols for the New Normal includes tourism COVID-19 safety protocols for transport, hotel & accommodation, restaurant & bars, employee safety and waste disposal. The Kiribati vaccination program forecasts 20% of the nation’s population to receive their second dose of the AstraZeneca vaccine by the end of August 2021

North & South Tarawa hotels were the first to undergo the 2 days training, and participants are now certified to conduct COVID-19 safety for their respective employees. TAK will deliver the same training for tourism operators in Abaiang and Kiritimati in the coming days whilst training for the rest of the Gilbert and Line islands are scheduled for later in the year.

The program is funded through the Economic Recovery Grant of the US Embassy in Suva, Fiji and is co-managed by TAK and KCCI.

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