The Tourism Authority of Kiribati (TAK) conducted its Tourism Restart Training and Awareness Program on Teraina (Washington) Island in the Line Group in February 2022.
To prepare hotel operators for the new normal in tourism, TAK conducted the Tourism & Hospitality Protocols for the new normal/ COVID-19 Safety Protocols for accommodation providers on 14 -15 February at the island Council Maneaba in Teraina.
TAK also collaborated with Teraina accommodation providers and conducted a Mauri Mark assessment of their facilities based on fire safety procedure, health hygiene standards, safety & maintenance, facilities and in room amenities, environmental sustainability practices and guest support service.
The assessments highlighted areas in which the accommodation providers will need to improve their basics service offering and TAK will guide them through that improvement process.
Whilst in Teraina, TAK also conducted a Tourism Business Inventory Survey (TBIS). Through this activity, TAK collects and updates database on the number of accommodations available, number of beds, staff training needs, services, facilities, and contact information. The survey also included the updating of TAK images of the various properties for promotional purposes.
