Tourism Authority Kiribati

Kaongora Newsletter

Online Visitor Satisfaction Survey to help address Kiribati Hospitality Service Gaps.

In an effort to improve Kiribati visitor experiences, the Tourism Authority of Kiribati (TAK) has placed Visitor Satisfaction Survey (VSS) information cards at local hotels to invite travelers to share their travel experience through the online survey.

The VSS is an online visitor survey that seeks to understand the needs and preferences of visitors to Kiribati. TAK will use VSS to capture traveller sentiments, identify tourism product and service gaps and to work with local tourism business operators to formulate appropriate measures that address these gaps.

VSS information cards feature a QR code and can be found at hotel reception desks.

TAK encourages visitors to Kiribati to share their experiences through the online VSS questionnaire and TAK appreciates the the support of local accommodation providers for agreeing collaborate on such a service improvement initiative.

CLICK HERE to complete a Kiribati Visitor Satisfaction Survey.