Tourism Authority Kiribati

Kaongora Newsletter

MAURI MARK PROGRAM REVIEW

The Tourism Authority of Kiribati (TAK) is finalising the review on the Kiribati Mauri Mark Program.

The Mauri Mark was initially developed as Kiribati’s National Tourism Standards Programme for all visitor accommodations. Through the review, TAK has extended this standards program to include tourism enterprises such as restaurants and bars, tourism leisure crafts and dive operators. The revised Mauri Mark program will also include the Mauri Way, an industry wide customer service program.

Mauri Mark is designed to ensure high level of safety and security for our visitors and aims to improve overall visitor experience.

The program is based on the compliance standards developed in partnership with Kiribati’s Ministry of Health and Medical Services (MHMS), Ministry of Fisheries and Marines Resources Development (MFMRD) and the Ministry of Information, Communication, Transport and Tourism Development (MICTTD) and the Tourism Authority of Kiribati (TAK) is mandated under the Tourism Act 2018 to manage this program.

TAK believes that once finalised and implemented, the Mauri Mark standards program will help in Kiribati’s post COVID-19 tourism recover strategy and guarantee improved product offerings to visitors when international travel resumes.

Mauri Mark awareness workshops and audits are scheduled to begin in August 2020.