Women on Kiritimati Island were provided with invaluable Basic Training in Hospitality, a program orchestrated by the Tourism Authority of Kiribati to commemorate International Women’s Day. Held on March 27th, 2023, at the MLPID’s Boardroom at London Village, the session welcomed all women eager to expand their expertise in hospitality services, drawing in a total of 10 enthusiastic participants.
The training workshop was very engaging with interactive group discussions and hands-on exercises covering essential facets of housekeeping and customer service, the training equipped attendees with a comprehensive understanding of creating an inviting and secure environment for guests.
The participants were practically taught techniques ranging from room preparation including cleaning, maintaining, organizing, and preparing rooms for guests. In addition, they were also educated in customer service interaction such as ways to respond to customer inquiries and complaints professionally and courteously, all vital to the industry’s hospitality success.
The training culminated as a resounding success, offering the women a transformative platform to cultivate their talents and thrive within the tourism hospitality sector on Kiritimati Island.
